Privacy Policy
Effective November 15, 2026
VoiceLumo is a phone receptionist service for local businesses, run by Ravi Yadav. This page explains what information we collect, why, and what you can ask us to do with it. Questions go tohello@voicelumo.com.
What we collect on this website
- Demo bookings. When you book a demo, the calendar (provided by Cal.com) collects your name, email, business name and phone number so we can run the call.
- Demo number request. When you ask for the demo number, we receive your business name, your website or social media page, your email, the business type you picked on this site and, if you got here from one of our emails, which email it was. We look at your website or page to prepare the demo, and email you the number and a booking link.
- Free missed-call check. If you also give your business phone number, we use it to place one test call after hours and email you what a customer would hear. We do not call it for any other reason.
- Your type of business. When you first visit, we ask what your business does so the page can show the most relevant example. Your answer is matched in your browser first. If that does not find a match, the words you typed are sent to Google's Gemini service, only to pick the closest of our four business types. We do not store your answer on our servers. The chosen type is saved in your browser so you are not asked again.
- Visit statistics. We use Cloudflare Web Analytics to count page views. It does not use cookies and does not build a profile of you. If you arrive from one of our emails, the link tells us which email it was. That tag is kept in your browser only until you close the tab.
- Emails and calls to us. If you email us or call the demo line, we keep the message or the call recording so we can reply and improve the service.
Cookies and browser storage
This site does not use cookies. It keeps two small items in your browser: the business type you chose (until you clear it or click "Change"), and which of our emails brought you here (only until you close the tab). The booking calendar is provided by Cal.com and follows Cal.com's own privacy terms.
What we handle for our customers
When a business uses VoiceLumo, we answer calls on its behalf. Those calls are recorded and transcribed, and callers are told so at the start of the call. A summary, the recording and the transcript go to that business. The business decides how that information is used. If you called a business that uses VoiceLumo and want your call removed, contact that business or email us and we will pass the request on.
How we use information
- To run demos and reply to you.
- To answer calls, book appointments and send call summaries for our customers.
- To fix mistakes and improve how calls are handled.
- To see which pages and emails bring bookings.
We do not sell personal information, and we do not use it for advertising.
Who we share it with
Only the service providers needed to run VoiceLumo: website hosting and analytics (Cloudflare), scheduling (Cal.com), email (Google Workspace and Resend), matching your business type (Google Gemini), and the phone and voice providers that carry and transcribe calls. They process information for us and under their own privacy terms. Some of them are based outside your country, including in the United States. We also share information if the law requires it.
How long we keep it
We keep demo and form details for as long as we are in contact with you, and call recordings for as long as the business they belong to is a customer, unless that business asks for a shorter period. Ask us to delete your information at any time and we will, unless we are required to keep it.
Your choices
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Emailhello@voicelumo.com and we will answer within 30 days.
Contact
VoiceLumo
hello@voicelumo.com
Changes
If this policy changes, the new version and its date will be posted on this page.